FAQ - Frequently Asked Questions

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Search the questions below to find your answer!

Is CBD legal in Europe?

So is CBD legal in Europe or not, well that is not an easy question to answer as regulations surrounding CBD are still in their infancy. Which amount of THC is legal or not change at regular intervals in different countries at different times thus making it hard to keep track on what is happening where at which time.

Example 1, is CBD legal in Sweden?
In Sweden CBD is legal under the condition that the product contains 0.0% THC and if you know your chemistry you know that it is impossible for anything to have 0% of anything making CBD products illegal in Sweden. However, there are products containing extremely low amounts of THC making it impossible for the standard lab test to find measurable amounts of THC making the product ‘not-illegal’.

Example 2, is CBD legal in the Netherlands?
In the Netherlands on the other hand CBD is legal under the condition that it contains below 0.05% THC

Example 3 is CBD legal in the U.K.?
CBD is legal in the UK under the condition that it contains below 0.2% THC

The moral of the story is that you should ALWAYS check if CBD is legal where you live before ordering any products from our CBD shop.

We are always 100% transparent regarding the contents of our products so if you have any questions feel free to contact us by e-mail.

Qanoid does not guarantee that the product is legal in the country where you order from.
Qanoid shall not be held responsible for any consequences when ordering to countries where CBD products are illegal to hold/consume.

The wrong product has been delivered

Mistakes can always happen even if very rarely, should you get the wrong product delivered, please contact us at support@qanoid.com and we will make sure you get the right product

Please enter the order number and attach a picture of the products you received for faster handling.

NOTE: Unfortunately, we cannot replace the product if the packaging is broken.

How long does it take for my package to arrive?

It naturally depends on where in Europe you are ordering from, but in ‘normal’ cases delivery takes approximate 3-5 business days. At the most remote places the package should take no longer than 2  weeks to arrive

I want to be a Qanoid Affiliate

Amazing News! We are always looking for new and interesting partnerships where we can create value for influencers and content-creators who in the meantime are helping us to raise awareness to CBD and to Qanoid.

Please do not hesitate to contact us to set up a meeting where you can introduce yourself and where we can introduce us to you!

If we share the same values and the same vision, we would be very glad to work together with you!

I want to change my delivery adress

The delivery address can only be changed if the order has not yet left our warehouse.

Should you not be able to pick up the order at the specified address, please wait until the shipment is returned to us. When the parcel has returned, we can send it again to the correct address at a new shipping cost.

I want to become a retailer

Amazing! We are always looking for new and exciting partnerships, please do not hesitate to get in touch with us via the form on our Contact Page, by using this e-mail or by reacing out on our social medias like for example our Instagram

Where is my order shipped from?

Your package will be shipped from one of our logistics centers strategically located in the Netherlands or Estonia

Qanoid is not in any way to be held responsible for any damage or inconvenience caused by the information on this website in its entirety. Qanoid shall not be held liable if the information on this site is not current or accurate. No information contained herein should under any circumstances be considered professional advice or is to be compared with recommendations from licensed physicians. If you have problems with illness or ill health, always consult a doctor. Always check the legality of CBD in your specific country before ordering. Qanoid takes no responsibility for any penalties caused due to the product being illegal in the customer’s country and does not replace any products in these cases.